OSV Giving

home/Knowledge Base/OSV Giving

View in the Directory whether a pledge has donor responses to Additional Pledge Options

This article provides steps to view if a pledge has donor responses to additional pledge options in the directory.

Staff can locate and view if there are donor responses to additional pledge options associated with pledges from the directory.

Here are the steps:

1. From Directory locate account by searching the name from either;
1a. Dashboard search or,
1b. Families and Members search.

2. Click on the account to open Family Detail page.

3. Select Contributions from the menu.

4. Scroll down to view Pledges.

A green checkmark icon indicates donors have responded to the additional Pledge Options associated with the pledge. Pledges without a donor response display a gray checkmark icon.


Click here for information on how to Update Additional Pledge Options in the Directory. Or here for more information about Additional Pledge Options in general.

Note* Visual steps are best viewed at full screen. Click Esc on your keyboard when you are finished viewing.

Was this helpful?

1 Yes 1 No
Related Articles
  • Online Transaction Analysis Report
  • Resend an Invitation for User Permissions
  • Edit User Permissions
  • Remove a User
  • Cancel an Invitation for User Permissions
  • Accounting Exports for Online Giving

OSV Giving
  • Online Transaction Analysis Report
  • Resend an Invitation for User Permissions
  • Edit User Permissions
  • Remove a User
  • Cancel an Invitation for User Permissions
View All 264
Popular Articles
  • Add Multiple Managed Accounts
  • General Online Giving Export
  • Download Form Submissions
  • Make a Fund a Featured Fund or Remove a Fund as Featured
  • Refunding a Payment
KB Categories
  • Getting Started
  • Learn More About Us
  • OSV Billing
  • OSV Directory
  • OSV Envelopes
  • OSV Forms
  • OSV Giving
  • OSV Religious Ed
  • OSV Websites
  • © 2020 OSV Hub. All Rights Reserved.