This article provides steps to edit the communication preferences for a donor’s account.
The donor can choose whether or not to receive communication reminders for gifts. If they decide they no longer want to receive gift reminders the Giving Administrator can change the preference from the Account Details page.
Steps to edit the Account communication preferences:
1. From Giving go to Accounts.
2. Locate the donor’s account by searching in Search All Accounts or Recent Activity.
3. Click on the donor’s Account to view the account details.
4. On the Account Details card switch the toggle to reflect the preference. Pushing the toggle to the right turns the communication preference on, and to the left turns it off. Turn this off if you would like to unsubscribe the donor from receiving gift reminder emails and on to resume.
Click here to see how a donor turns their email preferences on and off.
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