All of your OSV Mailing Lists will be managed within OSV Directory. After you add a new family, add their address, and assign an envelope number, you can add a family to an envelope list. Available envelope lists are on the upper right-hand card on the Family Detail page.
If an envelope number has been set, you can add families instantly to the envelope list. If you have “automatically send starter sets” set to “on” for your account, then the system will process the order for a starter set automatically. If you do not, you will be asked here if you want to send starter sets or not. Select the “green check” to place a starter set order. Starter sets are only available for some lists, please contact customer service for information about setting up starter sets for you envelope lists at 800-348-2886.
If an envelope number has not been set, you will see a warning and a tooltip when you hover over it.
Correct the issue by setting the envelope number outlined in this article.
If “automatically send starter sets” is not activated for your account, you will see a confirmation below the envelope list like below. Starter sets are only available for some lists, please contact customer service for information about setting up starter sets for you envelope lists at 800-348-2886.