How a Donor Updates an Expiration Date on a Payment Method

This article describes the steps for a donor to update an expiration date on a payment method on their account.

  1. From My Account to go Wallet.
  2. Click on Wallet to open and locate the payment method to update.
  3. Click on the ellipses (3 vertical dots).
  4. Select Update Expiration from the menu.
  5. Update expiration month and year.
  6. Click Update to Process.

Click here to find out how a staff member updates an expiration date on a payment method.

Note* Visual steps are best viewed at full screen. Click Esc on your keyboard when you are finished viewing.


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