Cancel, Resume or Pause a Gift
This article includes steps to Pause, Resume or Cancel a Gift.
An Online Giving Administrator may want to Pause, Resume or Cancel a gift for a donor.
Here are the steps:
- From Giving go to Accounts.
- Search for and select the donor.
- On the Upcoming Contributions card locate the gift.
- Click on the ellipses (3 vertical dots) to open the menu.
- Select Pause Gift, Resume Gift or Cancel Gift based on the need.
- If cancelling, enter the word cancel on the confirmation request form.
- Click on Cancel Gift to process.The action taken can be viewed on the Activity History card.
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